Frequently Asked Questions
Answers to common questions about courses, cohorts, pricing, certificates, and scheduling.
Enrollment
Do I need prior experience?
No. We offer beginner-friendly tracks and diagnostics to place you correctly.
How do I join a cohort?
Pick a cohort date on the course page and complete checkout. A confirmation email will include your calendar invite.
Scheduling
How long are the courses?
From 45-minute micro-lessons to multi-week live cohorts. See course pages for durations.
Can I reschedule sessions?
Yes. You can reschedule up to 24 hours before the session from your dashboard.
Pricing & Refunds
What is your refund policy?
Self-paced courses: 7-day satisfaction guarantee if not fully consumed. Cohorts: see specific terms.
Do you offer discounts?
Yes. Early-bird, student, and team discounts are available when applicable.
Certificates
Do you provide certificates?
Yes. You receive a completion certificate for eligible courses.
Is the certificate shareable to LinkedIn?
Yes. Your certificate includes a unique ID and is optimized for social sharing.
Technical
What devices are supported?
Any modern browser on desktop or mobile. For live sessions, headphones are recommended.
Do I need special software?
No installations are required. A stable internet connection is enough.
Account & Data
How do I reset my password?
Use the “Forgot password” link on the sign-in page. You’ll receive a one-time code.
Can I delete my account?
Yes. Request deletion in Settings. We permanently remove your personal data unless retention is required by law.
Misc
Do you offer corporate workshops?
Yes. Sessions can be tailored to your team’s time management needs and tools.
Where can I find recordings?
Recordings are available in your dashboard for eligible plans for at least 90 days.